49% For Low Turnover Cos.
25% For Hi Turnover Cos.
27% Less Shrinkage
12% Higher Customer Metrics
16% Higher Profitability
RETURN ON INVESTMENT FOR SATISFIED EMPLOYEES
Companies with a 9:1 Ratio of Engaged to actively Non-Engaged Employees Have
147%HIGHER EARNINGS PER SHARE
Companies with only a 3:1 Ratio of Engaged to Actively Non-Engaged Employees
2% LOWER Earnings Per SHARE than their competitors
Turnover Median Cost : 20%* - 213%**Employee's Compensation Package
Average Turnover Cost for Employee Earning:
$8.00 per hour: $5,500.00 - $9,500
$50,000 annually: $50,000 - $125,000
$50-75,000 annually: $5,000 - 22,500
* Direct and Indirect Costs include...
Higher Unemployment Insurance
Administrative & Operational Expenses
New Hire's Training & On Boarding
40% of Companies Report Difficulty Retaining Critical Skilled Employees
Average Annual Turnover Rate : 11-37%*
* rate varies depending on for-profit industry
"Oh, you hate your job? Why didn't you say so?
There's a support group for that.
It's called everybody, and they meet at the bar."
Americans work more than the English, French, Germans, Chinese, Indians, etc.
11 million Americans work more than 59 hours a week. 85% of men work and 66% of women more than 40 hours a week.
We spend 2x more time at or getting to work than at home: 7.9 hours @ work vs 4.0 hours @ home
Most time at home involves doing household activities
(2.6 hours for women, 2.1 for men). (housework, cooking, lawn care, or financial and other household management)
Leisure Activity (watching TV, socializing, or exercising) averages 4 hours a day. Watching TV was the leisure activity that occupied the most time (2.8 hours per day).
Primary childcare averages less than 1 hour a day for parents with children between ages of 6 - 17 and 2 hours for less than 6 yrs of age.
BOTTOM LINE COSTS TO BUSINESS
Higher Medical Premiums
Costly labor disputes (e.g. strikes)
Higher Employee Recruitment Costs
Lower Quality of Care for Customers & Patients
EMOTIONAL COSTS TO EMPLOYEES
Burnout -- emotional exhaustion
Anxiety & Depression
Relationship Conflict + Higher Dissatisfaction
Work dissatisfaction negatively impacts your health
Adds pounds--5 lbs
2x as likely to have heart attack or stroke
80% of Americans are Dissatisfied with their jobs; 52% are not engaged; 18% disengaged
30% are Enthusiastic & Committed
43% of your Job Satisfaction comes from your beliefs, expectations, emotions & other variables within your control.
Know Your Why
Working more than 40 hours per week actually
decreases productivity. The U.S. has the highest
productivity per person of all countries including
China, India, Mexico & Europe.
Productivity in U.S. has increased 400% since
1950 but we're still working long hours & both
spouses now work to maintain same level of living.
U.S. has lowest # of paid vacation days of
32% of Americans want to find a new job.
What is the # Jobs Americans have before age of 40? (Answer: 10)
Inspired Companies, Inspired Workers, Loyal Customers